Software that connects cities with their citizens.
We build citizen-facing apps, complaint and service tracking systems and decision dashboards for municipal bodies and city projects, with updates that reach people on the channels they already use.
What Smart City Solutions covers
Citizen mobile apps
Apps for city services, bill information, local alerts and directories, on Android and iOS.
Grievance management
Citizens log a complaint with photo and location, and every ticket is routed, tracked and closed with a status update.
WhatsApp service updates
Complaint status, notices and service alerts sent on WhatsApp, in the local language.
Operations dashboards
One view of open complaints, response times, field teams and ward-wise performance for officers.
Field staff apps
Task assignment, check-ins and photo proof for sanitation, maintenance and inspection teams.
Maps and asset records
Location-based records of assets, routes and service points on a map for planning and audits.
From first call to live in four steps
Define the service
We work with your team to scope the citizen services and departments involved.
Design and build
We build the apps and dashboards in stages, so each part can be tested on the ground.
Pilot in a few wards
We pilot with limited users, collect feedback and refine before a wider rollout.
Support and scale
We provide training, support and new features as the programme grows.
Every project is scoped around your department's requirements, data rules and tender conditions.
Common questions
Do you build custom software for government and civic bodies?
Yes, we scope and build citizen apps, grievance systems and dashboards to your requirements. Contact us with your needs and we will share an approach and timeline.
Can citizens use WhatsApp instead of an app?
Yes. Many services work better on WhatsApp, such as complaint registration, status updates and notices. We can offer both an app and WhatsApp.
Can the system support Hindi and local languages?
Yes. We build multi-language interfaces and messages, with Hindi and English as standard.
How is citizen data protected?
We collect only what each service needs, restrict access by role and handle personal data as described in our Privacy Policy and your project data agreement.
You may also need
Tell us where the time goes. We will show you what can be automated.
Share your current process in a free 30-minute audit and get a clear plan, scope and quote.